Dear
I know the pain of losing a loved one, and I realize that any additional adverse circumstances only make this period of time more difficult to endure.
While I certainly do not have any “excuses” that are valid for not taking care of this in a timely manner, please know that I do care and am here for you if you need anything else.
I truly made an error by not preparing a resolution of death upon the passing of your Grandmother ___________ ____________, and for that I am sorry, and I do hope you will accept my apology along with my sincerest condolences.
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